Privacy Policy

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Last Updated: 28 December 2025
Website: www.thebritishcowboy.co.uk
Business Name: Josh Gresty Store
Owner/Operator: Josh Gresty
Contact Email: joshuagresty2@gmail.com

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1. Introduction

This Privacy Policy explains how Josh Gresty Store (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, place an order, or communicate with us. We are committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

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By using our website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following information:

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Information You Provide Directly

• Name and contact details (email, phone, postal address)

• Payment details (processed securely via third-party providers)

• Order information and purchase history

• Messages or enquiries sent to us

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Automatically Collected Data

• IP address and device information

• Browsing behaviour and page interactions

• Cookies and analytics data (via Wix, Google Analytics, Meta Pixel, etc.)

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We do not store full payment card details. All payments are handled by secure payment processors such as Stripe, PayPal, or Wix Payments.

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3. How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Provide customer support

• Improve website performance and user experience

• Send updates, marketing emails or promotional offers (with consent)

• Detect and prevent fraud

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4. Legal Basis for Processing Data (GDPR)

We process personal data under the following lawful bases:

• Contract – to fulfil your purchase/order

• Consent – when opting into marketing or newsletters

• Legitimate Interest – to improve services and website performance

• Legal Obligation – where required by law

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5. Cookies & Tracking

Our website uses cookies to operate and improve the service. You can manage or disable cookies through your browser settings.

Common uses:

• Site functionality and security

• Customer shopping cart and login features

• Analytics and behaviour tracking

• Advertising or retargeting (e.g., Meta/Instagram Pixel)

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6. Sharing & Third-Party Services

We may share information with trusted third parties for the following purposes:

• Order fulfilment / print-on-demand partners

• Payment processing and fraud prevention

• Website hosting and analytics

• Email newsletter platforms (Mailchimp, Wix, etc.)

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Third parties are only given the minimum information required to perform their service.

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We do not sell or trade personal information.

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7. Data Storage & Security

We store information securely and take reasonable steps to protect it. However, no online system is 100% secure, and we cannot guarantee absolute security of data transmitted online.

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8. Your Rights Under UK GDPR

You have the right to:

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• Request access to your personal information

• Request correction or deletion of data

• Withdraw marketing consent at any time

• Request restriction of processing

• Transfer your data (data portability)

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To exercise these rights, contact us at:
📩 joshuagresty2@gmail.com

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9. Retention Period

We retain data only as long as necessary for:

• Fulfilling orders

• Legal or tax obligations

• Customer service records

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10. Children’s Privacy

We do not knowingly collect or store personal data from individuals under 16 years old.

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Legal Disclaimer

This Privacy Policy is for general informational purposes only and does not constitute legal advice. While we strive to maintain GDPR compliance, changes in law or third-party services may impact how data is handled. Customers use this website at their own discretion, and The British Cowboy Store is not liable for security breaches, data loss, or unauthorised access beyond our reasonable control. Nothing in this policy affects your statutory rights.

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11. Contact Us

If you have any questions about this policy or your data:
📩 joshuagresty2@gmail.com
📍 Oswestry, United Kingdom